Technical Service  - Emerson Ceiling Fans

Technical Service 

 

TROUBLESHOOTING GUIDE

 Trouble Probable Cause Suggested Remedy
 Fan will not start 1. Fuse or circuit breaker blown 1. Check main or branch circuit fuses or circuit breakers.
  2. Loose power line connections to the fan or loose switch wire connections in the switch housing. 2. Check line power connections to the fan and switch wire connection in the switch housing. (WARNING: Make sure main power is turned off)
   3. Fan/Light wall control is OFF 3. Turn ON Fan/Light wall control.
  4. Code switches in wall control/receiver are not set in the same position 4. Check that both wall control and receiver code switches are set in the same positions.
     
 Fan sounds noisy 1. Blades not attached to the fan 1. Attach blades to fan before operating.
  2. Screws securing fan blades to the motor are loose

2. Check to make sure screws which attach the fan blades to the motor are tight.

   3. Wire connectors inside switch housing are rattling  3. Check to make sure wire connectors in switch housing are not rattling against each other or against the interior wall of the switch housing. (WARNING: Make sure main power is turned off)
   4. Loose screws in motor housing  4. Check to make sure all screws in motor housing are snug (not over-tight).
     
 Fan wobbles  1. Setscrew in motor coupling is not tightened securely 1. Raise coupling cover and tighten setscrew securely.
  2. Setscrew in hanger ball / downrod assembly is loose 2. Tighten the setscrew in hanger ball / downrod assembly.
   3. Screws securing fan blades to the motor are loose 3. Check to make sure screws which attach the fan blades to the motor are tight. 
   4. Fan blades are not seated properly 4. Check to make sure blade flanges seat firmly and uniformly to the surface of the motor.  If blades seated incorrectly, loosen the blade screws and re-tighthen. 
5. Hanger bracket and/or ceiling outlet box is not securely fastened 5. Tighten the hanger bracket screws to the outlet box, and/or secure outlet box. 
6. Fan blades out of balance 6. Interchanging an adjacent (side-by-side) blade pair can redistribute the weight and result in smoother operation or use supplied balancing kit to balance blades.

 

For Warranty and Parts, please call Carroll Appliance at 1-800-654-3545.

 

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